Available Reports
Requested Reporting files are generated as Comma Separated (.csv) text files. To determine which report group your business belongs to review the table below
| Report Groups | Report Users |
|---|---|
| Marketplace (Merchant Pick) Reports | Restaurants, Merchants with Merchant Pick Shopping Protocol (e.g., some convenience, hot + prepared merchants, alcohol merchants, etc.) |
| Marketplace (Dasher Shop) Reports | Merchants with Dasher Shop Shopping Protocol (e.g., grocery, retail, some convenience merchants, etc.) |
Below is a list and brief description of the available report types.
Marketplace - Merchant Pick Reports
| Report | Report_Type Value | Description |
|---|---|---|
| Merchant Avoidable Wait | AVOIDABLE_WAIT | This report outputs a list of orders that have merchant avoidable wait |
| Canceled Orders | CANCELLED_ORDERS | This report outputs a list of all canceled orders regardless of reason |
| Consumer Feedback | CONSUMER_FEEDBACK | This report outputs all customer feedback that has been received (item level reviews, store level reviews, etc.) |
| Menu Item Error | MENU_ITEM_ERROR | This report outputs a list of orders that had either a missing or incorrect item along with the specific item that was flagged |
| Menu Open Hours | MENU_OPEN_HOURS | This report outputs the menu hours for all stores |
| Menu Special Hours | MENU_SPECIAL_HOURS | This report outputs all the upcoming special hours that have been set for all stores |
| Order Details | ORDER_DETAIL | This report includes all orders along with the items and modifiers associated with the order as well as the order subtotal and whether a Dashpass was used on the order. If applicable a merchant order number (Merchant POS Order ID) is supplied as well |
| Payout Summary | PAYOUT_SUMMARY | This report outputs a summary all payouts that have been completed within the requested report time frame |
| Store Temporary Deactivations | TEMPORARY_DEACTIVATION | This report outputs a list of all stores that are currently temporary deactivated |
| Store Information | STORE_INFORMATION | This report outputs a list of stores and their associated integration and merchant supplied tied to your reporting API account |
| Transaction Details | TRANSACTION_DETAIL | This report outputs payout and transaction data on an order by order basis |
Marketplace - Dasher Shop Reports
| Report | Report Type | Description |
|---|---|---|
| Payout Summary | NV_PAYMENTS | This report outputs a order-level details for all payouts that have been completed within the requested report time frame |
| Transaction Details | NV_TRANSACTIONS | This report outputs transaction details which can be used for financial reconciliation of RedCard transactions. |
| Order Item | NV_ORDER_ITEMS | This report outputs item level details of orders, including picked, not found, and substituted items. |
| Operations and Consumer Feedback | NV_OPERATIONS_CONSUMER_FEEDBACK | This report outputs operational metrics such as shop time, missing & incorrect, SNAP data, etc. as well as all customer feedback that has been received (item level reviews, store level reviews, etc.) |
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