Menu Configuration Reference

DoorDash menus have a hierarchical structure that is comprised of the following levels:

Menu
Categories
Items
Extras
Options

Link to Menu Model

Menu_Hierarchy_breakdown

menu.name (required) - internal name of the menu, not shown externally
menu.subtitle - external name of the menu
- This is only shown if multiple active menus exists for the store, otherwise external name is shown as "Full Menu"
menu.active - controls whether the menu is active or not, if false the menu will be unavailable on Marketplace
- If no active menus exist for the store, Consumers will be unable to navigate to it without being redirected to the DD home page.

Menu_breakdown

Hours

Store Open Hours

store_open_hours.start_time - local start time for when orders can successfully be placed
store_open_hours.end_time - local end time for when orders can successfully be placed
store_open_hours.day_index - day of week for specified hours

open_hours_breakdown

Considerations when setting hours:

DoorDash deducts 20 minutes from store_open_hours.end_time to determine the true ordering hours for our Marketplace.
- This is done to give our Dashers ample time to pick up the order before the restaurant closes.
To display hours as ‘All Day’ on Marketplace, set hours to the following:

"start_time": "00:00:00"
"end_time": "23:59:59"

If store_open_hours.end_time is less than store_open_hours.start_time, this is interpreted as hours that extend into the next day.
- As an example, the below would translate to the store being open from 8:00am to 1:40am:

"start_time": "08:00:00"
"end_time": "02:00:00"

Hours for a single menu cannot have separate specified hour periods that overlap.
- As an example, these hours below would be considered invalid:

{
    "day_index": "FRI",
    "start_time": "08:00:00",
    "end_time": "02:00:00"
},
{
    "day_index": "SAT",
    "start_time": "01:00:00",
    "end_time": "22:00:00"
}

Hours FAQs

Store Special Hours

Store Special Hours can be used to specify operating hours for a distinct date that differ from your typical hours. You may use special hours to either close, shorten, of extend operating hours.

store_special_hours.start_time - local start time for when orders can successfully be placed
store_special_hours.end_time - local end time for when orders can successfully be placed
store_special_hours.date - discrete date of when special hours will be enforced
store_special_hours.closed - boolean indicating whether store is closed or not on this date

Because Store Special Hours are date specific, if you wish you specify interday special hours, separate dates must be used:

"special_hours":
[
   {
       "date": "2022-11-24",
       "closed": false,
       "start_time": "12:00:00",
       "end_time": "23:59:59"
   },
   {
       "date": "2022-11-25",
       "closed": false,
       "start_time": "00:00:00",
       "end_time": "00:30:00"
   }
]

Category Level

category.name (required)
category.subtitle
category.sort_id - dictates category sort order, DoorDash sorts categories based in ascending order by referencing this field (i.e. sort_id does not have to be 0 in order for category to be sorted to the top)
category.active - if false, the entire category will be hidden from the menu
- If a category has no active items within it, it will also be hidden from the menu

DoorDash auto-adds a "Popular Items" category that is generated based on the top 10 most popular items for the store.

category_breakdown

Item Level

item.name (required)
item.description
item.price (required) - delivery price measured in cents, not shown at the menu level if the item.price: 0
item.base_price - pick up measured in cents, not shown at the menu level if the item.base_price: 0
item.sort_id - since June 2022, this is no longer being used by Cx eng to determine item sort order within categories. All items are now sorted within categories based on item popularity
item.active - if false, the item will be hidden from the menu
- This is different from item.is_suspended, which is set via item activation/deactivation webhooks rather than menu updates.
- both item.active: true and item.is_suspended: false for an item to show on the menu

item_breakdown

Item Images

Full How-To Guide

item.original_image_url - Item image URL in JPG | JPEG | PNG format, min resolution 1400w x 800h, aspect ratio 16:9 and max size 2MB.
- Image must be accessible for download by DD from the specified URL.
- Once received, images must be first approved by Photo-Service before the photos are shown on the menu.
- Images are currently auto-cropped to meet the expected dimensions. To avoid mis-cropping, please have the Mx provide images that meet the expected aspect ratio.

item_image_breakdown

Dietary Information

Full How-To Guide

item.dish_info.classification_info.classification_tag - dietary tag, current supported tags are:
- “TAG_KEY_DIETARY_VEGERATARIAN”
- ”TAG_KEY_DIETARY_VEGAN”
- “TAG_KEY_DIETARY_GLUTEN_FREE”
item.dish_info.nutritional_info.calorific_info.lower_range
item.dish_info.nutritional_info.calorific_info.upper_range

item_dietary_info_breakdown

Item Special Hours

Full How-To Guide

Item Special Hours can be used to limit item availability to certain periods within the specified menu hours. If not specified, then the item will always be shown and ordering hours will be enforced at the menu level. If specified then the item will only be visible on the menu during specified hours and Customers will receive a message at checkout if they try to place scheduled orders for these items outside of their available time.

item.item_special_hours.start_time
item.item_special_hours.end_time
item.item_special_hours.day_index
item.item_special_hours.start_date - start date when item will be shown on the menu as an available selection
item.item_special_hours.end_date - end date when item will be shown on the menu as an available selection

Extra Level

Think of extras as the equivalent of categories, but instead of containing items, they contain item modifiers ("options").

extra.name (required)
extra.active
extra.sort_id - dictates extra sort order. As of June 2023, DD now sorts required modifiers to the top of the item page. If there are multiple required modifiers, they will be sorted using their extra.sort_id
extra.num_free_options - number of distinct options that the Consumer can add to the item for free.
- If multiple different options are chosen, the cheapest of the selected options will be designated as free.
- Example: if Pepperoni costs $1.00 in the example below and Onions costs $0.50 and the consumer added 3x Onions and 1x Pepperoni, they would only be charged for the Pepperoni because Pepperoni’s unit price is higher.

"extras":  [
                {
                    "name": "Toppings",
                    "active": true,
                    "sort_id": 0,
                    "merchant_supplied_id": "d507a17d-2abd-489e-90f4-fd8f60eafb20/l",
                    "num_free_options":1,
                    "options": [
                        {
                            "name": "Pepperoni",
                            "active": true,
                            "price": 100,
                            "merchant_supplied_id": "9e8b02b5-4f1d-4690-b1fc-83a901b82deb",
                            "sort_id": 0,
                            "default": true,
                            "extras": []
                        },
                        {
                            "name": "Onions",
                            "active": true,
                            "price": 50,
                            "merchant_supplied_id": "8970747d-cc30-410a-8807-a0ac59967893",
                            "sort_id": 1,
                            "default": false,
                            "extras": []
                        }
                    ]    
                }
            ]

menu_extras_breakdown

Quantity Enforcers

The representation of the menu on our Marketplace can vary significantly based on how these attributes are set, so multiple scenarios will be presented to provide clarity.

num_options

extra.min_num_options
extra.max_num_options

Controls the number of distinct options within the extra that must/can be added to the item. This input also controls the subtext that is displayed under the extra name (e.g “Select at least 1”).

option_choice_quantity

extra.min_option_choice_quantity
extra.max_option_choice_quantity

Controls the quantity of an individual option within the extra that must/can be added to the item.

aggregate_options_quantity

extra.min_aggregate_options_quantity
extra.max_aggregate_options_quantity

Controls the total quantity of options within the extra that must/can be added to the item

Checkboxes

If none of the above inputs (num_options, option_choice_quantity, aggregate_options_quantity) are specified, the default selection method is checkboxes with no required selections and no max option limit.

default_checkboxes_breakdown

If extra.min_num_options and extra.max_num_options are provided, then these will be used to enforce the required and max amount of options that must be selected

configured_checkboxes_breakdown

Radio Buttons

If extra.min_num_options and extra.max_num_options are both set to 1, then the selection method for the extra will be radio buttons rather than checkboxes. configured_radio_buttons_breakdown

Quantity Selectors

To offer quantity selectors as the selection method, extra.min_aggregate_options_quantity and extra.max_aggregate_options_quantity must be specified.

To limit the quantity of a single option that can be added within the extra, extra.min_option_choice_quantity and extra.max_option_choice_quantity can be used, however this validation will only be enforced once the consumer clicks ‘Add to cart’. configured_qty_selectors_breakdown

Quantity Selector Callouts:

Additional nesting is not supported with quantity selectors.
- Example: you would not be able to have an additional extra within ‘Pepperoni’ that would allow the customer to choose ‘Spicy Pepperoni’ or ‘Mild Pepperoni’ as you could with checkboxes or radio buttons.
Price is not shown for options quantity with selectors, however price updates are still made visible via the ‘Add to cart’ button.

Quantity Enforcer Matrix

	Checkboxes	Radio Buttons	Quantity Selectors
`min_num_options`	Enforced if specified	Must = 1	Enforced if specified
`max_num_options`	Enforced if specified	Must = 1	Enforced if specified
`min_option_choice_quantity`	Not required	Not required	Enforced if specified
`max_option_choice_quantity`	Not required	Not required	Enforced if specified
`min_aggregate_options_quantity`	Must be omitted	Must be omitted	Required
`max_aggregate_options_quantity`	Must be omitted	Must be omitted	Required

Defective Scenarios

In certain cases, quantity enforcers can be configured in a way that makes the item impossible to order.

In the below example, "min_num_options": 4, but only 3 options are available
misconfigured_modifier_image

To provide a better experience for consumers, DoorDash will proactively flag these scenarios and take the following actions.

Scenario	Action
`min_num_options` > num of active options	Item deactivated, will be reactivated once valid configuration is sent
`min_aggregate_options_quantity` > num of active options	Item deactivated, will be reactivated once valid configuration is sent
`min_num_options` > `max_num_options`	Item deactivated, will be reactivated once valid configuration is sent
`min_aggregate_options_quantity` > `max_aggregate_options_quantity`	Item deactivated, will be reactivated once valid configuration is sent
All items within menu update have `item.”active”:false`	Menu deactivated, will be reactivated once an update is sent with active items

Option Level

option.name (required)
option.price (required)
option.base_price (required)
option.active
option.default - controls whether the option is pre-selected or not
- For options that have quantity selectors, if option.default:true, then the pre-selected quantity will be 1.
option.dish_info.calorific_info.lower_range
option.dish.info.classification_info.classification_tags

Recipes

Full How-To Guide

Recipes logic can be used in cases where you wish to specify option.default_quantity > 1 for options. Additionally recipes can be used to specify a charge_above quantity for an option so that customers are only charged for the option once the charge_above quantity is exceeded.

option.operation.context - used to specify whether the option is part of the recipe or not.
- Must contain “RECIPE” in order for default_quantity and charge_above to work as expected.
option.quantity_info.default_quantity
option.quantity_info.charge_above

Try it Yourself!

Once approved for onboarding, you can use the Postman collection (linked below) to create and update a menu for your test store:

Steps:

Fork Collection into your own Workspace
Set Collection variables
- Variables
  - User_Agent - {camelcase provider_type}/1.0
    - If your provider_type = 'doordash_pizza' your User-Agent would be DoorDashPizza/1.0
  - Location_ID - can be accessed within Developer Portal stores
  - Provider_type - can be accessed within Developer Portal Providers
  - Menu-UUID - Once a menu is created for your store, you can access the menu UUID via these two methods:
    - Menu Callback Webhook
    - GET Menu Info
  - developer_id, key_id, and signing_secret- can be generated/accessed within Developer Portal Credentials
Use example requests included in collection to create/update menus for your test stores

Menu Configuration Reference

Menu Structure

Menu Level

Hours

Store Open Hours

Store Special Hours

Category Level

Item Level

Item Images

Dietary Information

Item Special Hours

Extra Level

Quantity Enforcers

num_options

option_choice_quantity

aggregate_options_quantity

Checkboxes

Radio Buttons

Quantity Selectors

Quantity Enforcer Matrix

Defective Scenarios

Option Level

Recipes

Try it Yourself!

Menu Configuration Reference

Menu Structure​

Menu Level​

Hours​

Store Open Hours​

Store Special Hours​

Category Level​

Item Level​

Item Images​

Dietary Information​

Item Special Hours​

Extra Level​

Quantity Enforcers​

num_options​

option_choice_quantity​

aggregate_options_quantity​

Checkboxes​

Radio Buttons​

Quantity Selectors​

Quantity Enforcer Matrix​

Defective Scenarios​

Option Level​

Recipes​

Try it Yourself!​

Menu Structure

Menu Level

Hours

Store Open Hours

Store Special Hours

Category Level

Item Level

Item Images

Dietary Information

Item Special Hours

Extra Level

Quantity Enforcers

num_options

option_choice_quantity

aggregate_options_quantity

Checkboxes

Radio Buttons

Quantity Selectors

Quantity Enforcer Matrix

Defective Scenarios

Option Level

Recipes

Try it Yourself!