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User roles

If you're working with a team to build or manage your integration with DoorDash, you can add your team members to your organization so they can perform key tasks like managing credentials, setting up webhooks, submitting support requests and more. When you add a member to an organization, you must select a role that defines what that person can do when they use the Developer Portal.

Roles​

Developer Portal offers four roles: Admin, Developer, Operator, and Support.

Admin role​

The Admin role is an owner of the Developer Portal organization. Admins can view and edit everything in the organization, including:

  • View the health & feature usage of integrations
  • Submit support requests
  • View or edit integration configurations like credentials, webhooks, and settings
  • Add integrations
  • View the event log
  • Use development tools like the Delivery Simulator
  • View and edit merchant data like store activations
  • View and edit test stores

Developer role​

The Developer role is intended for technical DRIs who build and maintain the integration.

Developers can:

  • View the health & feature usage of integrations
  • Submit support requests
  • View and edit integration configurations like credentials and webhook subscriptions
  • View the event log
  • View and edit merchant data like store activations
  • View and edit test stores

Developers can't:

  • Add integrations
  • Edit integration settings like links displayed to merchants

Operator role​

The Operator role is intended for non-technical users who need access to store level configurations and basic onboarding troubleshooting tools.

Operators can:

  • View the health & feature usage of integrations
  • Submit support requests
  • View the event log
  • View and edit merchant data like store activations
  • View and edit test stores

Operators can't:

  • Add integrations
  • View and edit integration configurations like credentials, webhooks, and settings
  • Use development tools like the Delivery Simulator

Support role​

The Support role is intended for users who troubleshoot and handle support escalations. This role has limited access to view pages in the Developer Portal.

Support users can:

  • View the health & feature usage of integrations
  • Submit support requests
  • Use development tools like the Delivery Simulator

Support users can't:

  • Add integrations
  • Edit integration configurations like credentials, webhooks, and settings
  • View the event log
  • View and edit merchant data like store activations
  • View and edit test stores

Next steps​