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Account setup

DashLink parcel integrations require a specific onboarding sequence.

1. Create a Developer Account​

Follow the standard DoorDash Developer Portal flow to create:

  • An organization
  • User accounts

Parcel functionality is not enabled by default.

2. Request Parcel Enablement​

DashLink must manually enable parcel fulfillment method for your account.

To request enablement:

  • Email your DashLink onboarding contact
  • Provide the email tied to your developer account
  • Activation may take several days

Once configured, DashLink provides:

  • origin_facility_id values for each warehouse/store
  • pickup_external_business_id
  • Optional preset tracking code prefixes
  • Label configuration settings (PDF or ZPL)

3. Verify Required Settings​

Parcel integrations rely on multiple account-level switches:

  • Order cutoff time
  • Days of operation (e.g., Mon–Fri)
  • Arrival delay expectations (days between label creation and facility arrival)
  • Tracking code source (DashLink or shipper-generated)
  • Label type configuration (PDF/ZPL, DPI)

All of these affect delivery estimation and scheduling logic.