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Deliver catering and other large orders

API: Drive

This doc covers the Drive API. If you're using the Drive (classic) API, submit a support ticket to learn more about how to leverage Large Order Fulfillment.

With DoorDash Drive, you can deliver large and/or high touch orders that require a premium level of service, like catering. Key features of our Large Order Fulfillment (LOF) service include:

  • Premium Dasher Fleet: Experienced, highly rated Dashers with a minimum of 200+ lifetime deliveries, 4.7+ average star rating and >95% completion rate in the last month. 99+% of LOF Dashers are equipped with a hot bag, and they are required to use a car.
  • Strict quality standards: LOF deliveries are held to even higher acceptance, completeness and ‘on-time’ standards than standard deliveries.
  • Setup: Catering orders can be set up upon request.
  • VIP Support: LOF Support is handled by an on-shore, dedicated premium Customer Support team.

1. Prerequisites​

If you're new to Drive and haven't yet created your first delivery, you should start with one of our tutorials. The tutorials will walk you through getting the credentials you need to call the APIs and making some basic API calls.

2. Sign the addendum​

Large Order Fulfillment deliveries have a higher flat fee and require execution of an addendum with DoorDash. Once you've completed the integration requirements, start the process of signing the Large Order Fulfillment addendum to your DoorDash agreement by submitting a support ticket. Our Operations team will work with you to confirm you meet all of the integration requirements and then send you an addendum to sign.

3. Create a Large Order Fulfillment (LOF) delivery​

To create an LOF delivery, use the delivery quote and accept delivery quote endpoints or the create delivery endpoint. Ensure your Quote or Create request body contains the fields. Note that catering setup is optional.

{
   "order_fulfillment_method": "large_order",
    "dropoff_options": {
        "catering_setup": "required"
    }
}