Marketplace (legacy) API Specification (1.0.0)
This is the Marketplace (legacy) API Reference page. If you're an existing customer using the Marketplace API, see the Marketplace API Reference.
You can tell which API you're using by checking the URL. If your API URL
is https://pointofsale.doordash.com
, you're using the
Marketplace (legacy) API.
Our Marketplace integration pipeline is currently at capacity. We are not accepting new partners at the moment while we develop self-serve tooling for merchant onboarding. Please fill in the Marketplace integration interest form to get in touch with DoorDash before building your integration.
Confirm Order
Webhook to confirm an order
Authorizations:
path Parameters
id required | string Order ID |
Request Body schema: application/json
merchant_supplied_id required | string Order ID in your system |
order_status required | string Enum: "success" "fail" |
failure_reason | string Reason why order can't be fulfilled. Omit if order_status = success |
prep_time | string Estimated time by which order should be ready for pickup. It should be in UTC timezone |
pickup_instructions | string <= 128 characters Pickup instructions for dasher |
Responses
Request samples
- Payload
{- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde",
- "order_status": "success",
- "failure_reason": "The store is offline and cannot accept the order",
- "prep_time": "2021-07-20T21:43:47.324Z",
- "pickup_instructions": "Use the back alley of the store for pickup"
}
Cancel/Adjust/Substitute Items
Endpoint for merchants to cancel items, adjust item/option quantities or substitute items
Authorizations:
path Parameters
id required | string Order ID |
Request Body schema: application/json
required | Array of items | ||||||
|
Responses
Request samples
- Payload
{- "items": [
- {
- "line_item_id": "94b653e4-e394-4330-a714-43e764aergjn",
- "adjustment_type": "ITEM_UPDATE",
- "quantity": 2,
- "substituted_item": { },
- "options": [
- {
- "line_option_id": "94b653e4-e394-4330-a714-43e764aergjn",
- "adjustment_type": "ITEM_UPDATE",
- "quantity": 1
}
]
}, - {
- "line_item_id": "94b653e4-e394-4330-a714-43e764a223",
- "adjustment_type": "ITEM_REMOVE",
- "substituted_item": { },
- "options": [ ]
}, - {
- "line_item_id": "94b653e4-e394-4330-a714-43e764ab113",
- "adjustment_type": "ITEM_SUBSTITUTE",
- "substituted_item": {
- "name": "Diet Coke",
- "merchant_supplied_id": "179",
- "price": 2,
- "quantity": 1
}, - "options": [ ]
}
]
}
Cancel Order
Endpoint for merchants to cancel an order
Authorizations:
path Parameters
id required | string Order ID |
Request Body schema: application/json
cancel_reason required | string Enum: "ITEM_OUT_OF_STOCK" "STORE_CLOSED" "KITCHEN_BUSY" "OTHERS" |
cancel_details | string Reason why the order has to be cancelled |
Responses
Request samples
- Payload
{- "cancel_reason": "STORE_CLOSED",
- "cancel_details": "The store is offline and cannot accept the order"
}
Order Events
Endpoint for order events. In order to use patch_order_events
, separate token is required.
Authorizations:
path Parameters
id required | string Order ID |
event_type required | string Supported event types: |
Request Body schema: application/json
merchant_supplied_id | string Order ID in your system |
Responses
Request samples
- Payload
{- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde"
}
Store Info
Get the summary information of the given store
Authorizations:
path Parameters
location_id required | string Store location id |
Responses
Response samples
- 200
{- "provider_name": "square",
- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde",
- "is_order_protocol_pos": true,
- "auto_release_enabled": true,
- "auto_release_distance": 0,
- "special_instructions_max_length": 0,
- "current_deactivations": [
- {
- "reason": "Merchant operational issues",
- "notes": "store deactivated",
- "created_at": "2020-08-14T02:13:56.121734Z",
- "end_time": "2021-08-20T07:00:17Z"
}
]
}
Activate/Deactivate Store
Authorizations:
path Parameters
location_id required | string Store location id |
Request Body schema: application/json
is_active required | boolean Should store be deactivated/activated. If store is being deactivated i.e. |
reason | string Enum: "out_of_business" "operational_issues" "delete_store" "payment_issue" "store_self_disabled_in_their_POS_portal" "store_pos_connectivity_issues" |
notes | string |
should_send_email | boolean Should send email or not for store deactivation. |
merchant_supplied_id | string |
Responses
Request samples
- Payload
{- "is_active": true,
- "reason": "operational_issues",
- "notes": "The store is offline due to operational issues",
- "should_send_email": true,
- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde"
}
Activate/Deactivate Item
Webhook to stock in/out items for a given store
Authorizations:
path Parameters
merchant_supplied_id required | string Store location id |
Request Body schema: application/json
merchant_supplied_id required | string |
is_active required | boolean |
Responses
Request samples
- Payload
[- {
- "merchant_supplied_id": "string",
- "is_active": true
}
]
Activate/Deactivate Item Options
Webhook to stock in/out item options for a given store
Authorizations:
path Parameters
merchant_supplied_id required | string Store location id |
Request Body schema: application/json
merchant_supplied_id required | string |
is_active required | boolean |
Responses
Request samples
- Payload
[- {
- "merchant_supplied_id": "string",
- "is_active": true
}
]
Get Store Menu Details
Get the menu details of the given store
Authorizations:
path Parameters
merchant_supplied_id required | string Store location id |
Responses
Response samples
- 200
{- "provider_name": "square",
- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde",
- "menu": [
- {
- "menu_id": "string",
- "name": "string",
- "subtitle": "string",
- "is_active": true,
- "is_pos_menu": true,
- "latest_menu_update": {
- "created_at": "2019-08-24T14:15:22Z",
- "status": "PENDING"
}, - "last_successful_menu_update_at": "2019-08-24T14:15:22Z",
- "url": "string",
- "open_hours": [
- {
- "day_index": "MON",
- "start_time": "13:00:00",
- "end_time": "18:00:00"
}
], - "special_hours": [
- {
- "date": "2021-12-11",
- "closed": true,
- "start_time": "13:00:00",
- "end_time": "18:00:00"
}
]
}
]
}
reference | string |
required | object (Store) |
required | Array of objects (StoreOpenHour) |
required | Array of objects (StoreSpecialHour) |
object (Menu) |
{- "reference": "string",
- "store": {
- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde",
- "provider_type": "positouch"
}, - "open_hours": [
- {
- "day_index": "MON",
- "start_time": "13:00:00",
- "end_time": "18:00:00"
}
], - "special_hours": [
- {
- "date": "2021-12-11",
- "closed": true,
- "start_time": "13:00:00",
- "end_time": "18:00:00"
}
], - "menu": {
- "name": "string",
- "subtitle": "string",
- "merchant_supplied_id": "string",
- "active": true,
- "experience": "voice",
- "categories": [
- {
- "name": "string",
- "subtitle": "string",
- "merchant_supplied_id": "string",
- "active": true,
- "sort_id": 0,
- "items": [
- {
- "name": "string",
- "description": "string",
- "merchant_supplied_id": "string",
- "active": true,
- "is_alcohol": true,
- "is_bike_friendly": true,
- "sort_id": 0,
- "price": 0,
- "base_price": 0,
- "item_special_hours": [
- {
- "day_index": "MON",
- "start_time": "13:00:00",
- "end_time": "18:00:00",
- "start_date": "string",
- "end_date": "string"
}
], - "extras": [
- {
- "name": "string",
- "description": "string",
- "merchant_supplied_id": "string",
- "active": true,
- "sort_id": 0,
- "min_num_options": 0,
- "max_num_options": 0,
- "num_free_options": 0,
- "min_option_choice_quantity": 0,
- "max_option_choice_quantity": 0,
- "min_aggregate_options_quantity": 0,
- "max_aggregate_options_quantity": 0,
- "options": [
- {
- "name": null,
- "description": null,
- "merchant_supplied_id": null,
- "active": null,
- "price": null,
- "base_price": null,
- "default": null,
- "sort_id": null,
- "tax_rate": null,
- "item_extra_option_special_hours": [ ],
- "operation_context": [ ],
- "quantity_info": { },
- "dish_info": { },
- "extras": [ ]
}
]
}
], - "tax_rate": "string",
- "original_image_url": "string",
- "operation_context": [
- "string"
], - "dish_info": {
- "nutritional_info": {
- "calorific_info": {
- "display_type": "string",
- "lower_range": 0,
- "higher_range": 0
}
}, - "classification_info": {
- "has_side": true,
- "is_hot": true,
- "is_entree": true,
- "has_alcoholic_items": true,
- "service_types": [
- "string"
], - "classification_tags": [
- "TAG_KEY_DIETARY_VEGETARIAN"
]
}
}
}
]
}
]
}
}
id | string |
object (Consumer) | |
object (Store) | |
subtotal | integer |
tax | integer |
estimated_pickup_time | string <date-time> |
is_pickup | boolean |
Array of objects (OrderMenuCategory) | |
is_tax_remitted_by_doordash | boolean |
tax_amount_remitted_by_doordash | integer |
commission_type | string Enum: "regular" "dashpass" |
delivery_short_code | string short code for dasher to identify an order |
fulfillment_type | string Enum: "dx_delivery" "pickup" "mx_fleet_delivery" order type of fulfillment. dx_delivery- DoorDash delivery, pickup- consumer pickup, mx_fleet_delivery- merchant delivery |
merchant_tip_amount | integer tip amount for merchant staff |
experience | string Enum: "DOORDASH" "CAVIAR" "STOREFRONT" "WHITE_LABELED" "DOORDASH_CHECKOUT" "ANY_EXPERIENCE" experience on which the order is placed. DOORDASH- order placed on doordash, CAVIAR- order placed on caviar, STOREFRONT- order placed on storefront |
is_plastic_ware_option_selected | boolean Flag determining if the customer has opted for plasticware (or utensils) to be sent as part of the order |
tip_amount | number Delivery tip amount. This is only sent for Self Delivery orders |
{- "id": "string",
- "consumer": {
- "id": 0,
- "email": "string",
- "first_name": "string",
- "last_name": "string",
- "phone": "string"
}, - "store": {
- "merchant_supplied_id": "1dfa934a-190c-43a9-b2e0-449e5b8cccde",
- "provider_type": "positouch"
}, - "subtotal": 0,
- "tax": 0,
- "estimated_pickup_time": "2019-08-24T14:15:22Z",
- "is_pickup": true,
- "categories": [
- {
- "name": "string",
- "merchant_supplied_id": "string",
- "items": [
- {
- "name": "string",
- "merchant_supplied_id": "string",
- "price": 0,
- "quantity": 0,
- "extras": [
- {
- "name": "string",
- "merchant_supplied_id": "string",
- "options": [
- {
- "name": "string",
- "merchant_supplied_id": "string",
- "price": 0,
- "quantity": 0,
- "extras": [
- null
], - "line_option_id": "string"
}
]
}
], - "consumer_name": "string",
- "special_instructions": "string",
- "line_item_id": "string"
}
]
}
], - "is_tax_remitted_by_doordash": true,
- "tax_amount_remitted_by_doordash": 0,
- "commission_type": "regular",
- "delivery_short_code": "string",
- "fulfillment_type": "dx_delivery",
- "merchant_tip_amount": 0,
- "experience": "DOORDASH",
- "is_plastic_ware_option_selected": true,
- "tip_amount": 0
}
merchant_supplied_id required | string Order ID in your system |
order_status required | string Enum: "success" "fail" |
failure_reason | string Reason why order can't be fulfilled. Omit if order_status = success |
prep_time | string <date-time> Estimated time by which order should be ready for pickup. It should be in UTC timezone |
{- "merchant_supplied_id": "string",
- "order_status": "success",
- "failure_reason": "string",
- "prep_time": "2019-08-24T14:15:22Z"
}
merchant_supplied_id | string Order ID in your system |
{- "merchant_supplied_id": "string"
}
merchant_supplied_id required | string |
is_active required | boolean |
{- "merchant_supplied_id": "string",
- "is_active": true
}
merchant_supplied_id required | string |
is_active required | boolean |
{- "merchant_supplied_id": "string",
- "is_active": true
}
is_active required | boolean Should store be deactivated/activated. If store is being deactivated i.e. |
reason | string Enum: "out_of_business" "delete_store" "payment_issue" "operational_issues" "store_self_disabled_in_their_POS_portal" "store_pos_connectivity_issues" If store is being deactivated, then this is a required field. For store activation, this is not required. |
notes | string |
should_send_email | boolean Should send email or not for store deactivation. |
{- "is_active": true,
- "reason": "out_of_business",
- "notes": "string",
- "should_send_email": true
}
Array of items | |||||||
|
{- "items": [
- {
- "line_item_id": "94b653e4-e394-4330-a714-43e764aergjn",
- "adjustment_type": "ITEM_UPDATE",
- "quantity": 2,
- "substituted_item": { },
- "options": [
- {
- "line_option_id": "94b653e4-e394-4330-a714-43e764aergjn",
- "adjustment_type": "ITEM_UPDATE",
- "quantity": 1
}
]
}, - {
- "line_item_id": "94b653e4-e394-4330-a714-43e764a223",
- "adjustment_type": "ITEM_REMOVE",
- "substituted_item": { },
- "options": [ ]
}, - {
- "line_item_id": "94b653e4-e394-4330-a714-43e764ab113",
- "adjustment_type": "ITEM_SUBSTITUTE",
- "substituted_item": {
- "name": "Diet Coke",
- "merchant_supplied_id": "179",
- "price": 2,
- "quantity": 1
}, - "options": [ ]
}
]
}